Seth Godin has sworn off heroin...err...traditional publishing, mostly because he's tired of hauling ass across the country into little bookstores nobody goes to, to see people who would rather crack open a Bud and check Facebook.
Seth has a way with words, but it is a sentiment I have heard expressed more and more often lately.
A lot of the authors I really like now have blogs (Neil Gaiman, C.J. Cherryh, David Brin, etc...) or twitter feeds, and they really do encourage their readership to interact with them and invest themselves into their fictional universes.
Yet when you encounter those same authors through their Publisher's website, you often find stale, outdated material, a site that is difficult to navigate, and pretty much zero in the way of interaction.
It's kind of like they can't be bothered by the distractions of the world around them. They are like a bad parent focused on something to such an extent that they not only not notice their kid tapping their shoulder, crying, wanting something to eat, but they swing at them absently while wishing that the little buzzing thing would go away and leave them be.